Call Us
Main Office: 859-231-8262
Branch Office 859-231-8262
Report Lost or Stolen Card
MasterCard Debit Card or ATM Card
Please call 859-231-8262, select option #2 to contact Member Services Monday thru Friday from 9:00 am to 5:00 pm and Saturday from 9 am to Noon.
Call 1-800-472-3272 after our business hours to report a lost or stolen debit or ATM card.
Visa Credit Card
Call 1-888-999-3368 to report a lost or stolen credit card.
Member Telephone Service (MTS)
MTS is designed to save you time and provide immediate account information 24 hours a day. With MTS you can check your account balance, transfer funds, verify deposits, withdraw a check, and much more.
Once you sign up and receive your access code at either branch location, you are ready to go!
Need help navigating MTS?
View Our Step-by-Step Guide
Email Us
You can email us by using the form below. Please note this is not a secure form. For your protection, do not use this form to enter personal or confidential information such as account numbers, social security numbers, passwords or PINs.
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