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Contact Us

Call Us

Main Office: 859-231-8262
Branch Office 859-231-8262

Member Telephone Service 877-231-8262

Report Lost or Stolen Card

MasterCard Debit Card or ATM Card

Please call 859-231-8262, select option #2 to contact Member Services Monday thru Friday from 9:00 am to 5:00 pm and Saturday from 9 am to Noon.
Call 1-800-472-3272 after our business hours to report a lost or stolen debit or ATM card.

Visa Credit Card

Call 1-888-999-3368 to report a lost or stolen credit card.

Member Telephone Service (MTS)

MTS is designed to save you time and provide immediate account information 24 hours a day. With MTS you can check your account balance, transfer funds, verify deposits, withdraw a check, and much more.

Once you sign up and receive your access code at either branch location, you are ready to go!

Need help navigating MTS?

Email Us

You can email us by using the form below. Please note this is not a secure form. For your protection, do not use this form to enter personal or confidential information such as account numbers, social security numbers, passwords or PINs.

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